20 – 22 November 2017
Le Royal Meridien Beach Resort & Spa, Dubai, United Arab Emirates

Post-Event Workshop: Wednesday, 22 November 2017


The travel industry possesses a huge amount of consumer data, making hotel, airlines and OTAs perfect candidates for the use of AI. The technology is already being applied successfully by e-commerce giants such as Amazon and some major hotels, OTAs and airlines.

This workshop will feature real-world case studies and best practice applications of AI from leading thought leaders in the online travel market.

9:00 am - 10:30 am Chatbots and AI: How to deliver a truly ‘human’ interaction for tailored customer experience

10:30 am - 11:00 am Networking break and morning refreshments

11:00 am - 12:30 pm Data science and AI in the travel industry: Steps to implementing a dynamic pricing and forecasting strategy within your online travel business

12:30 pm - 1:30 pm Networking lunch

1:30 pm - 3:00 pm Best use cases of recommendation engines for online travel websites

3:00 pm - 3:00 pm End of workshop day

The published programme is correct at time of printing. However, given the seniority of our speakers and the nature of their roles, speakers may subsequently substitute or remove themselves from the programme. This is always regrettable, and we will always try to replace the speaker with a speaker with equivalent insight.